Flywire

Flywire is a third-party supplier that is integrated with ebs to process online payments. You must contact Flywire to agree a contract. As well as support for debit and credit card payments, the integration with Flywire enables learners to pay by other payment methods such as bank transfers, as well as supporting payment in other currencies for international learners.

How it works

Once configured, an applicant or learner can be redirected to the Flywire payment screen in the following scenarios:

  • On reaching the end of the Create Enrolment flow and choosing Pay Now.

  • On selecting one or more fees in the ebs: ontrack Learner Hub > My Payments page and choosing Pay Now.

On making a payment through Flywire, a receipt is created in ebs: central. For example when a learner chooses to pay by credit card, initiates a bank transfer, and so on. The payment will appear in ebs: central on the ePayments popup with the current status of the payment.

The external reference is populated with the payment ID from Flywire, such as R865363195. Note that the My Payments page on ebs: ontrack Learner Hub will only reflect the payment once ebs has confirmation that the payment has completed successfully. Where the applicant or learner has made a payment that is not instant, such as a bank transfer, a message indicates that the fees are shown as outstanding until the funds have been received.

In exceptional circumstances, a guaranteed payment from Flywire may be cancelled. For example, as a result of a fraud investigation. As a matched receipt record will have already been created in ebs, an email will be sent to the designated staff contact for cancelled payments so that the receipt can be manually adjusted.

Configuration

You must configure ePayments before configuring the payment provider.

To enable applicants or learners to make payments through Flywire you must define the following Institution Settings.

Data Sent to Flywire

The table Data Sent to Flywire describes the data sent to Flywire when making a payment.

Data Sent to Flywire
Value Source Notes
payor.first_name Forename Populated by default with student information but may be changed.
payor.last_name Surname Populated by default with student information but may be changed.
payor.address Address Line 1 and 2 Populated by default with student information but may be changed.
payor.city Town Populated by default with student information but may be changed.
payor.country “GB” Populated by default with student information but may be changed.
payor.state County Populated by default with student information but may be changed.
payor.zip Post Code Populated by default with student information but may be changed.
payor.phone Mobile number Populated by default with student information but may be changed.
payor.email Email address Uses ePayment email preference institution setting.
payor_id Person code None
options.form.locale “en” None
recipient.fields.student_id Person code None
recipient.fields.student_first_name Forename None
recipient.fields.student_last_name Surname None
recipient.fields.student_email Email address Uses ePayment email preference institution setting.
Items.id “default” None
items.amount The total amount being paid None
notifications_url Auto generated Uses ePayment web service URL (if populated) as root of address .
external_reference Person code None
recipient_id Flywire recipient id None
enable_email_notifications “True” None

Refer to PCI Compliance for further information about how ebs interacts with Flywire.